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My account has been suspended without my consent.

I was charged  2 days ago for this months phone service as normal. However, without my consent, my account has been suspended and I have no phone service. Cricket is now charging me a $25 reactivation fee to get it all back. 

Customer service representatives have not been answering calls and chats, unless it is to hang up or leave the chat. 

Please fix this issue, and the lack of customer support

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Moderator

Re: My account has been suspended without my consent.

@thuang83 Feel free to reach out to our support team on Facebook or Twitter for further assistance.

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

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