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My number is being used by porn Spammers

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For the past 2 days, I have been bombarded with hostile people who are replying to spam texts that I haven't sent. All are from phone numbers associated with att.net email addresses. Calling the Cricket customer service number is not helpful. They keep telling me to download Hiya, but that is not a solution to someone else cloning my number. They said, "Well you can change your number." I have had this phone number 20 years and I refuse to give it up just because Cricket can't put an end to what is obviously a security flaw in THEIR system. They also told me that the newer phones they are selling are less likely to have this problem. This, in itself, tells me why they have no incentive to fix this problem. I really have no alternative but to leave them and go back to Verizon Wireless. I'm sick of 20 texts a day that are cursing at me for something Cricket won't help me with.

Is anyone else experiencing this problem? Is there any solution? And DO NOT tell me to download Hiya or change my number. That is NOT a solution to this problem.

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Re: My number is being used by porn Spammers

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@denisebatich 

We would like to look into this further for you. Please reach out to our support team on Facebook (m.me/cricketwireless) or twitter (@cricketsupport) with the details of your issue.

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

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Re: My number is being used by porn Spammers

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@denisebatich 

We would like to look into this further for you. Please reach out to our support team on Facebook (m.me/cricketwireless) or twitter (@cricketsupport) with the details of your issue.

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

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Re: My number is being used by porn Spammers

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I am,I put in complaint after complaint but all cricket does is send the same copy pasted reply about "spam blockers and number changes" ,and never looks into it,they keep suggesting the same stupid useless "spam blocker" that doesn't do anything, but Cricket sure is glad to take our money
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Re: My number is being used by porn Spammers

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exactly,they never help their customers.
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Re: My number is being used by porn Spammers

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Stop lying lmao,you claim you will look into it but we all know you won't. Cricket just needs to be slapped with a giant lawsuit,causing them to lose a lot of customers and money,and then maybe these idiots will learn to help their customers for once
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