It has come to point where i have been calling and chatting with customer care.
There seems to be a issue in ur website which cancels the orders ppl are tired of ordering online please fix it .
I have ordered a dozen times till now and there is no success.
Everyone seems to be passing the buck and online/chat were not able to help in my request.
Find my latest order number : 131550843
Let me know if u can process the order.
I have checked all my details are perfect to a point. i have used my cards and friends cards and address there is exactly same.
i want to conclude by saying u dont want to have new customers it seems.
Let me knof if anything can be done.
P.S. I dont want to buy from store as offer is not released in stores.
Please direct message or private message us on Facebook or Twitter and we would be happy to help you resolve this. (@cricketsupport or Cricketnation)
I have been dealing with the same issue. I've tried three times to order service for my 6 Verizon phone numbers and the orders keep getting cancelled the following day.
Calling customer service is useless unless you enjoy talking to mindless idiots who read from the same script over and over again.
Just curious, are you trying to migrate from another cell carrier?
This is happening again. I've tried placing an order 3 times. My card is charged, but the order didn't generate. The people in customer service have no idea and keep asking me to check my browser even though I've tried it in 3 different browsers. They keep "escalating" to a manager, but there is no resolution. Don't order anything online.
The same thing happened to me today. I ordered online my card declined but they still took my payment out. I talked to a guy on the phone and he was VERY rude and unprofessional. I want my money back this is very inconvenient I will never use cricket service EVER again. I better get my money back.