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Award Winning Star

Online support

What is going on? Cricket you have really dropped the bomb. I have been online for an hour and half waiting to chat with a sales expert to purchase new phone and port in number. I called and received a live person within 3 minutes but for some reason I can chat online and they can't help me with online purchase. I am fixing to find a new provider. #verydisappointedcustomer
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Moderator
Moderator

Re: Online support

Hi @christycatchley 

Thanks for posting. We apologize for the extended wait times, if you still need help or have any questions, we recommend reaching out to our support team on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) so they can walk you through the process.

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