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Payment

I set up monthly payments to be taken out on the 3rd, but Cricket takes the payment out a day in advance. Why?? Also I was charged twice for the month of August for my payment. I can't seem to talk to a person, I'm getting the run around and it's starting to piss me off. I've had to call 4 times to get my payment date changed to the 5th OMG WHAT A HASSLE & IVE ONLY BEEN WITH CRICKET FOR 1 MONTH. Is this something I have to look forward to every month on payment day. I HOPE NOT! CRICKET REFUND 1 OF MY PAYMENTS ASAP
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3 Replies
Moderator
Moderator

Re: Payment

Hey there! Welcome to the Cricket community forum and thank you for your post. We are more than happy to assist on this matter. We ask that you please reach out to us on our National Facebook page (m.me/cricketnation) or our National Twitter page (@CricketSupport) via direct message for assistance. Thank you again.

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

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Re: Payment

Did you ever get this resolved? I'm interested, because I need to adjust our payment date, too.
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PoboyProphet
Superstar

Re: Payment

You can change your payment date through the MyCricket app. 

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