Hello @Bpt
We would be happy to review your account. Please contact us by phone (611), chat online, or social media (Facebook m.me/cricketwireless or twitter @cricketsupport).
Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too! Use the Kudos Button to offer a thumbs-up for good content.