Hey there @Ejackson58! Welcome to Cricket Community Forum and thank you for your post! For this issue, we ask that you reach out to our support team on Facebook (m.me/cricketnation) or Twitter (@cricketsupport) for further assistance.
Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too! Use the Kudos Button to offer a thumbs-up for good content.