cancel
Showing results for 
Search instead for 
Did you mean: 

can't call or get calls or voicemail

Phone service on HTC Desire 510 (Android 4.4.2) was fine as of Wed 27 Feb 19 432pm. Phone rang, went to voicemail, I checked voicemail, and sucessfully dialed out, left voicemail.

754pm recvd vmail notification, tried to retrieve, dialer immediately terminated the attempt. This is still happening as of 310pm Thurs 28 Feb.

All other functions work perfectly! I can send/recv SMS, access the web, stream video WITH NO SLOWDOWN OR STUTTERING!

BUT the PHONE WON'T DIAL OR RECEIVE CALLS OR VOICEMAIL!

Calling in only rarely gets to my vmail greeting, mostly getting 'customer not available' vmsg.

Since visiting 2 Cricket shops, my phone still doesn't work, and I am typing this to this forum on that very phone.
0 Kudos
1 Reply
Moderator
Moderator

Re: can't call or get calls or voicemail

Hello @ed323uscricket

If you're still having issues please reach out to our support teams via phone, chat, or social media.

 

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

0 Kudos