I really need to know what Blackberry phones work on Cricket. I can't get an answer out of anybody. I heard they stopped supporting Blackberry 10 and then I heard if it's an unlocked ATT phone it will work and then I heard some functions may not work.
Thank you for visiting and posting on the Cricket Community Forum! If the Blackberry device is unlocked and GSM compatible you can use it on our network. The feature Mobile HotSpot will not be compatible with the Blackberry device on our network, but if yo don't need to add that extra feature then the device will work on our network.
@Boolala5 You're welcome! I have not heard of anyone having issues with the SMS, but if this does happen we can always open a case and have our tech team look further into this for you. If the device worked perfectly with AT&T then it should work with Cricket.
Unfortunately, the texting issues that has been plaguing Blackberry Keyone and Key2 users on other networks is also an issue on Cricket. The first thing they will tell you is to get a new SIM card. If your SIM card is relatively new, this will not resolve your issue.
From the research I have done (and because I own a Key2), you have two options.
#1 - Install Textra as your texting app. It is a pretty good work-around regarding SMS and MMS text messaging services. It may not fix all of your issues, but it's pretty slick in a pinch.
#2 - You need to get a hold of tech support and tell them they need to provide CDMA-less provisioning for your phone. If they are able to do this, you should have no issues. Now, the trick will be getting someone on the line who will be able to get this done for you. I'm not sure if there are only a limited number of techs who know what this is...or if they just don't like doing it. It really is as simple as activating a feature on your plan. But, that doesn't mean it will be easy.
I use my Key2 all of the time and with the work-around for texting, life is good.
Hope this helps!
Cell Phones, Plans and Service from Cricket
Top Reasons to Choose Cricket
How to Pick a Cell Phone Service
1. Review your most recent cell phone bill
Look for opportunities to save. In particular, take note of:
How much you're paying per line - Do you have a multi-line cell phone plan? What kind of discount are you getting? Could you save more by switching? Cricket's family and group plan offers a discount for each extra line up to the fifth line - so you could get 5 lines with 2 GB of high-speed data each for as little as $130/mo - as long as all 5 lines are on the $40/mo plan. Discounts apply to lines 2-5.
How much data you use - Do you burn through all of your high-speed data too soon? Do you always have lots of data to spare? Ideally, you don't want to get too little or too much. Cricket has a variety of cell phone plans to fit any lifestyle, so you can choose a cell phone plan that's just right.
Any surprise taxes or fees (which can really add up) - With Cricket, taxes are included in your bill, so you know exactly what to expect. For a list of our current fees, view our Charges & Fees page.
2. Decide how satisfied you are with your current cell phone
"Bring Your Own Phone" BYOP - If you want to keep your phone, bring it to Cricket - just make sure it's unlocked and compatible with our network.
Get a brand new smartphone - Had your eye on one of the hottest new phones? Just need an inexpensive device that does the job? We've got a variety of prepaid smartphones, many with great incentives when you switch to Cricket.
3. Consider any issues you've faced with service you had in the past
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