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_AW
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Call audio is just a bunch of digital noise

This is a complaint about recent call quality issues.  We have three cricket cell phone lines on three different Android phones.  All three have had this problem.  We go to make a call and all you hear is digital noise.  You cannot make out any words or any other sounds, though there are pauses in the noise where there is little to no sound.  If we reboot the phone, or switch airplane mode on/off the problem seems to go away. It really seems like a network/tower problem.  How do I report this problem as there are no support areas for call quality issues?  We have been using Cricket for at least 2 years, and this problem has just started within the last few weeks.

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Re: Call audio is just a bunch of digital noise

@_AW  We would be happy to help! Please reach out to our support team on Facebook (m.me/cricketwireless) or twitter (@cricketsupport) with the details of your issue.

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