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Call volume low on Moto E5 cruise

Hi there! My new Moto E5 Cruise has a few issues, one of which is this: I can barely hear calls on my headset unless I have headphones on. I have already tried to adjust call/device volume levels, to no effect. Please help and thank you!

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Re: Call volume low on Moto E5 cruise

Hello @jkatzman,

We hate to hear that you're having issues with your phone. If you feel that the phone is defective please reach out to our warranty department at 1-800-CRICKET. 

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

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