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Customer service sucks

No resolution.. spoke to
5 people and explained about 10x my issue! One of which was a “manager Javiere” worst provided the worst CS amongst all rep. I changed my mind about receiving my untimely delivery of phone, long story short. Never activated phone, i refused phone before it arrived! CS “La” lied that i would be refunded . All i wanted was refund to my account for total charges and cricket to take back their crappy phone that i have had less than 24hrs.
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2 Replies
ShaneP
Fan

Re: Customer service sucks

I completely agree with you on this. Cricket's Customer service has never been any help to me. Always i am let down by them. Wish they could fix that as soon as possible otherwise they are gonna lose more customer.

 

 

 

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KissAnime GroupMe LetGo

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Highlighted
Lcrumb
Fan

Re: Customer service sucks

I am Absolutely in agreement with you all on this matter. It begins with customer service. If you can’t get them to assist you in a time,y or rightful manner, your entire call could be handled improperly. Today I had the most WORST experience with this company. I’m sick of them. Either get professional that know how to communicate with people or go out of network. Leave it up to Verizon. I NEVER experienced anything but great service with any other company I’ve been with. Cricket profoundly takes the seat at unprofessionalism. 

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