For the past couple of months, I have been receiving text messages from various email addresses, sending links to porn sites. I can't figure out how to block these. I'd like to just block all messages from emails, since they keep changing the email address, and no one I know texts from email. Any solutions?
Thanks!
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Hello @akan001! Welcome to our Cricket Community Forum and thank you for your post. We recommend downloading the app Hiya which blocks unwanted calls and messages. However, if this does not work, Cricket is able to change your telephone number for a $15 fee.
Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too! Use the Kudos Button to offer a thumbs-up for good content.
Hello @akan001! Welcome to our Cricket Community Forum and thank you for your post. We recommend downloading the app Hiya which blocks unwanted calls and messages. However, if this does not work, Cricket is able to change your telephone number for a $15 fee.
Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too! Use the Kudos Button to offer a thumbs-up for good content.
That's a Awful Solution how does the consumer not know if the Spam texts from Email are coming from Cricket connections - $15 to change the Phone Number is not a solution it is not even a Bandaide on the Problem after all our legitimate contacts have the number - FIX THIS or I see a Class Action coming your way
Charging People to Change a Number is not a solution it is a Huge Problem - How do we know it isn't a Cricket Partner sending the Texts? You would get $15 each time you betrayed your customers and all our Legitimate Contacts have the Existing Number - YOU NEED TO FIX THIS or I see a Class Action lawsuit coming your way - You cannot charge people for something they didn't BREAK
THAT IS NOT A SOLUTION - Charging people for your Faulty Software is Unbelievably Negligent
So I'm guessing this didn't get resolved? I have the same problem and paying $15 to change my number? I think I'll just shift to another service provider instead.
So, according to this response on another forum and this response to a different question on this forum, if you can block your own phone number it should stop you from getting text from email addresses. Goto your messaging app, send a text to your phone number and then block it. Im not positive this will work, but it's better than paying 15 bucks and its free to try.