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Re: How to block texts coming from email addresses NOT FIXED

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New customer here and Im getting them too
They are annoying and distracting and I cannot block them . Indeed cricket wants to charge 15 bucks to change the number. That is not acceptable and I agree a class action lawsuit is most likely what will get their attention to fix the issue.
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Re: How to block texts coming from email addresses NOT FIXED

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Contact the FTC and submit a complaint:
https://reportfraud.ftc.gov/#/
Their unwillingness to resolve violates the Federal CANSPAM Act as well as new Federal laws that state carriers are supposed to put on place protectiona for users against robocalls and robospam. Submit complaints to begin an investigation and then the federal lawsuit. Probably switch carriers too

Re: How to block texts coming from email addresses NOT FIXED

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I did this. I filed a report against cricket wireless for running a scam that's set the customer up for failure and requires money for something that is not a solution. I have only had my daughter's line activated for 3 weeks and now their only solution is to pay money for a new number? There needs to be a way to block texts messages from email addresses. Hopefully more people will file and something will be done.

Re: How to block texts coming from email addresses NOT FIXED

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I'm having the same problem! I checked at the Cricket store with a Cricket associate and was told that there was no way to block these messages! I sometimes get up to 6 of these at a time! My wife gets them on her phone too! A lot of them have links to porn also. Very very annoying!!! I think some of them are responses from other numbers to a text received from someone using my phone number to identify themselves! Get with it Cricket and put a stop to this email spam!!!!

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Re: How to block texts coming from email addresses NOT FIXED

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along with the FTC, contact the FCC:
https://consumercomplaints.fcc.gov/hc/en-us/articles/360001201223

Make sure you bring up AT&T having the feature on their system. Since they own Cricket now, they have the legal responsibility to transfer that feature to their subsidiary
Paparazzi

Re: How to block texts coming from email addresses NOT FIXED

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Well, I've just filled reports with the FTC & FCC; my husband did, as well. He's getting nudes now! 2 in the last 30 mins!! This is ridiculous, & if we didn't live in a small town where no other service works is be switching. Get your crap together, cricket!
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Re: How to block texts coming from email addresses

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I am too! I was woken up at one in the morning. And it had sent in a group text to 19 other phone numbers that were similar to mine. They were all texting it back in anger so my phone kept me awake. This is unacceptable!
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Re: How to block texts coming from email addresses NOT FIXED

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i just completed both complaints. im glad im not the only one dealing with these random messages. I feel like my phone is being compromised just by them being able to be sent to my phone. I pray this gets handled ASAP.

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