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Mycricket app stuck on green loading screen

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I have a Moto one action and for the past couple of months that app won't open. It gets stuck on the green screen. Tried uninstalling and reinstalling app doesn't work. Even tried factory resetting my phone still doesn't work. Please help
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Re: Mycricket app stuck on green loading screen

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@Nizmoboy98 

 

Thank you for reaching out.  This is not good news.  We would like to look into this further for you.  Please reach out to our support team on Facebook (m.me/cricketwireless) or twitter (@cricketsupport) with the details of your issue.

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

View solution in original post

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Highlighted
Moderator
Moderator

Re: Mycricket app stuck on green loading screen

Jump to solution

@Nizmoboy98 

 

Thank you for reaching out.  This is not good news.  We would like to look into this further for you.  Please reach out to our support team on Facebook (m.me/cricketwireless) or twitter (@cricketsupport) with the details of your issue.

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

View solution in original post

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