@Rsingleton Please PM/DM us on our National Facebook (m.me/cricketwireless ) or Twitter page (@cricketsupport) with a summary of the issues and your wireless number.
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I'm having the same issue on my wife's e5 supra. Worked fine for months, and starting the past weekend she's missing lots of group and picture messages. Please post back if you are able to get it fixed.
I can't receive group messages or pictures sometimes I get one but not the rest of the people in the group. And I can't receive pictures when I first started they worked now they are not I checked my settings and they are correct help as I'm very fustrated.
My wife and I are having the same issues!