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Not receiving text notifications - LG Harmony 4

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Hello,

I have a new LG Harmony 4 phone and am not receiving text notifications. Can you help? Thanks. 

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Re: Not receiving text notifications - LG Harmony 4

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@RSmith55 

Thank you for reaching out.  We would like to look into this further for you. Please reach out to our support team on Facebook (m.me/cricketwireless) or twitter (@cricketsupport) with the details of your issue.

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

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Re: Not receiving text notifications - LG Harmony 4

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@RSmith55 

Thank you for reaching out.  We would like to look into this further for you. Please reach out to our support team on Facebook (m.me/cricketwireless) or twitter (@cricketsupport) with the details of your issue.

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

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Re: Not receiving text notifications - LG Harmony 4

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No. I'm not going to create a facebook or twitter account just to get a tech support question answered. I'll assume that there is no answer. 

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Re: Not receiving text notifications - LG Harmony 4

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I know the problem you speak of for I just purchased the same phone. What I tried was to go into app settings find android accessibility suite then scroll down to "draw over other apps" and switch it to "no" and that should do it it worked for me.
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Re: Not receiving text notifications - LG Harmony 4

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I know the problem you speak of for I just purchased the same phone. What I tried was to go into app settings find android accessibility suite then scroll down to "draw over other apps" and switch it to "no" and that should do it it worked for me.
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Re: Not receiving text notifications - LG Harmony 4

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Try and turn off the massaging icon badge in the app setting.
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