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Receiving pictures

I just got this Alcatel Verso phone and can't receive pictures through the texts. I have to tried everything and switched text apps 4 times. What am I doing wrong
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Re: Receiving pictures

Hey there @Lewisjwhite! Welcome to the Cricket community forum and thank you for your post. We would like to look into this issue further for you. Please reach out to our support team on Facebook (m.me/cricketnation) or Twitter (@cricketsupport) with the details of your issue.

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