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nixvet
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Ripped off of 180$?

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I bought a Motorola g7 supra from cricket online, and it had a light crack on the bottom of the screen, so I sent it back and bought a couple others, one for me and one for my dad. they apparently received the phone, but are refusing to refund my 180$. how do I get my refund? I've been at this for over a month now and I feel like they stole $180 from me even after they said they would refund it after they received the phone. I supplied the tracking number, original card used to make the transaction, I still have the bank statement, everything. and they are playing dumb everytime I call customer service and sending me around from one person to another and giving me different stories. I figured this would be my last resort to see if someone could help me out before I take this to the better business bureau and then small claims court
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Re: Ripped off of 180$?

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Hi @nixvet sorry to hear about your experience. We will be happy to help. Can you message us on our Facebook or Twitter page to help with this issue. Also please make sure to have the RA claim number.

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

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Moderator
Moderator

Re: Ripped off of 180$?

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Hi @nixvet sorry to hear about your experience. We will be happy to help. Can you message us on our Facebook or Twitter page to help with this issue. Also please make sure to have the RA claim number.

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

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