Solved: Unable to send or receive MMS - Cricket Wireless Community

rsmcomputer · ‎01-25-2019

My BYOD OnePlus 5T has NEVER been able to send or receive SMS with pictures, no matter how small (can't even send a 50kb JPG). When I try to send a text with a picture, 5-10 seconds after I click send ( >>) I get "Message not sent: service not activated on network"

I've revised/added/deleted APN settings over and over based on the latest blog suggestions, confirmed that MMS will not work when I am connected to my Wifi or not, tried three or four different texting apps (Messages (default - blue icon) Messages (green icon, Textra, WhatsApp), on my 3rd Cricket-issued SIM, had Cricket retail technicians try to fix, etc. I am ready to switch to another provider. PLEASE, someone, HELP!

BillyM_Cricket · ‎01-27-2019

Hello @rsmcomputer

You may need to check your message center number. The number for the SMSC address should be +13123149810.

Thanks!

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BillyM_Cricket · ‎01-27-2019

Hello @rsmcomputer

You may need to check your message center number. The number for the SMSC address should be +13123149810.

Thanks!

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too! Use the Kudos Button to offer a thumbs-up for good content.

View solution in original post