cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Award Winning Star

Re: Unknown Sender Message Not Found

Jump to solution

i'm having this quote issue

0 Kudos
Highlighted
Award Winning Star

Re: Unknown Sender Message Not Found

Jump to solution

I'm having this same issue too! This post thread does NOT get me to a solution. I need further assistance. 

0 Kudos
Highlighted

Re: Unknown Sender Message Not Found

Jump to solution

I have the Moto Supra g7 and here is how I finally figured out how to delete the text message from the unknown sender:

1.  Open the message from the unknown sender

2.  In the upper right hand corner there should be the dots which you should press to see what options you have.

3.  Select "Block Unknown Sender".

4.  The text message should then disappear from you list of text messages.

It worked for me....hopefully it will work for you.

GW

0 Kudos
Highlighted

Re: Unknown Sender Message Not Found

Jump to solution

I have a Moto Supra g7 and had the same problem....text message from an unknown sender and i couldn't delete it.

I finally figured out how to do it.  Here's what I did;
1.  Open the unknown message

2.  At the top right click on the dot(s) to give you a dropdown of options

3.  Select "Block the Unknown Sender"

4.  The message should then disappear.

I hope this helps!

Geedub

0 Kudos
Highlighted
Paparazzi

Re: Unknown Sender Message Not Found

Jump to solution
Hey, I had the same issue on the same phone and I'm with Cricket I finally figured out how to delete the text from "unknown sender" for good.
Open the txt from UNKNOWN_SENDER.
Press on each message in the text.
If only one message in the text, that's the only one you need to delete.
More than one message, delete each one individually.

It disappeared from both places, unarchived and archived Blocking and reporting it as spam never worked for me either. Try it, hope it fixes it for you too.
0 Kudos