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Returning your device will return your payment as well. You will need to create a new order when your return is complete. Cricket provides a 7-day return policy for devices only - beginning on the date the device is received - in which you may return a qualifying wireless device purchased on cricketwireless.com. To start an online return or exchange, contact Customer Support at 1-800-CRICKET (274-2538) or 611 from your phone.
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