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V20 update

Hi I have at&t unlocked V20 that I use with cricket network. Why doesn't it receive updates? Even when I checked for updates via settings it says no update available
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4 Replies
Moderator
Moderator

Re: V20 update

Thank you for visiting and posting on the Cricket Community Forum! We would suggest to connect to Wi-Fi. Some updates can only update when connected to Wi-Fi.

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

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Re: V20 update

I did connect to WiFi but still no update
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Moderator
Moderator

Re: V20 update

Thank you for trying. We would suggest getting in contact with the manufacturer of the device to see if the device meets the specs to receive the update. Cell phone companies do not have access to pushing out the software updates on devices only the manufacture company does.

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

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Vicky
Extra

Re: V20 update

AT&T are bastards!

 

They will only push the update out to your phone if it has an AT&T SIM card in it.

 

What I did was buy a 10 dollar att prepaid sim card kit, then activated it without adding any money , put the sim card overnight a couple of times after hitting check for updates and on the third night it downloaded the updates over wifi.

 

If you deiced to Root you can do it without the sim card.

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