cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
aikox2
Fan

Very bizarre voice mail behavior. I can't find anything related online.

Jump to solution

I can't even find a way to search for this bizarre behavior.

I have had a Cricket voice mail account for many years.  Callers are greeted with "Hi,<caller name>, <my name> is not available..."

When my wife calls, she is greeted by "Hi, Phyllis..."  My wifes name is not Phyllis!

The greeting works correctly for my other contacts.  I have tried changing her contact info, etc., to no avail.  This has happened on three different phones I have owned over the years.

I know it grabs the name from my contacts, but her contact info is not shared with a "Phyllis," or anyone else.

 

Has anyone else ever experienced this?  Cricket support?

Help, it is driving my wife and I nuts.

0 Kudos
1 Solution

Accepted Solutions
Moderator
Moderator

Re: Very bizarre voice mail behavior. I can't find anything related online.

Jump to solution

@aikox2 

 

Thank you for writing us with your concern.  We would like to look into this further for you. Please reach out to our support team on Facebook (m.me/cricketwireless) or twitter (@cricketsupport) with the details of your issue.

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

View solution in original post

0 Kudos
1 Reply
Moderator
Moderator

Re: Very bizarre voice mail behavior. I can't find anything related online.

Jump to solution

@aikox2 

 

Thank you for writing us with your concern.  We would like to look into this further for you. Please reach out to our support team on Facebook (m.me/cricketwireless) or twitter (@cricketsupport) with the details of your issue.

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

View solution in original post

0 Kudos