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Dan60
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08-31-2018
04:02 AM
Wifi disabled on LG Xcharge
My wifi keeps disabling. Cricket store said they have had several complaints about the same issue. They reset my network settings. I clicked forget on my home wifi and reentered the password. Wifi works for a couple of minutes and disables again. Already had my provider swap out my modem and router. I saw on the xfinity board while researching this that they are having the same problem with the LG xcharge. Just bought mine about 4 months ago. Bought 4 of them/family members. 2 are having the problem so far. Need help?
6 Replies
DWBierbaum
Pippa
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08-31-2018
03:17 PM
Re: Wifi disabled on LG Xcharge
Ooh! I know the answer to this one! It's the Cricket Wi-Fi Manager. It's being overly aggressive in monitoring signal strength of the wi-fi connection, and switching to LTE at the drop of a hat. Just disable the Cricket Wi-Fi Manager in your wireless network settings, and that MIGHT solve your problem as it did for me, unless you're having other issues than I am...
novabill
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10-15-2018
11:32 AM
Re: Wifi disabled on LG Xcharge
I have been dealing with this issue for the last 4 plus months. I have had 7 phones under the warranty and Cricket as well as Lg are telling me there is no other issue on this phone that they know of. They will keep trading phones but i get less than a week before it happens again. I am so pissed that this issue could have been fixed and i would not have to have gone through this. Is there a fix for sure ???
zoeschfamily
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10-27-2018
05:02 AM
Re: Wifi disabled on LG Xcharge
I've been having this issue as well. Only been a Cricket customer for a week, and this has been super frustrating!! The other 3 lines on the account (different types of phones) have not had issues. I went in and disabled the Cricket WiFi Manager like suggested.....and so far I've been able to keep my connection for 15 mins......with no issues **knock on wood**! Thank you for your post and advice, hopefully this fixes my issue and eases my frustrations!!
acoaloa
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11-07-2018
05:01 PM
Re: Wifi disabled on LG Xcharge
No help from Cricket Wireless on this. LG-M327 phone on Cricket Wireless doesn't stay connected to any wifi. It disables after 10-15 minutes.
Mobile Networks>Mobile data-enabled over cell network. International data roaming-Off. Disable 2G-enabled. Access Point Names-set back to default
Has been doing this since I got it in June 2018. Got 2 replacement phones and still have same issue. Updated to Andoid 7.0 kernel 3.18.31 build nrd90u in October- no change.
Any suggestions welcome.
N8milliken
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4 weeks ago
Re: Wifi disabled on LG Xcharge
Yes! I got an lg phone yesterday and was having this problem. This fixed it! Thank you!
tazmark16
Carl
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3 weeks ago
Re: Wifi disabled on LG Xcharge
I disabled wifi manager but my phone still keeps disconnecting after 2 min
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