ZTE Grand X4 update problems

[JHibiki]

I have a ZTE Grand X4 and after a forced update my phone has lost the ability to access the gallery in any way, the play store crashes at start up, the camera crashes when I take pictures, and Finally the battery Is draining at About 1% a minute. Anything I can do to fix this?

[Mrssonnier82]

MINE IS DOING THE SAME THING WISH SOMEONE WOULD PLEASE TELL US HOW TO FIX THIS PROBLEM

[aprilaileen777]

Hello all,

I have a ZTE Grand X 4 and I had this same issue. after the update my gallery would crash as well as my play store and download app. I found that my pictures were still stored under a file marked DCIM. I put in an SD card and was able to move those files to the card and keep them safe. I then went into manage apps. I opened each app and manually cleared the cache on each one. I also deleted my games. (These can be retrieved later from play store) and I deleted all data from the camera as well as the gallery. After this was completed several updates began taking place on the phone and my gallery and other apps that weren't working were then restored. I believe what may have happened is that I didn't have enough memory on the phone for the update to finish. I hope this helps. Have a great day

[aprilaileen777]

Hello all,

I have a ZTE Grand X 4 and I had this same issue. after the update my gallery would crash as well as my play store and download app. I found that y pictures were still stores under a file marked DCIM. I put in an SD card and was able to move those files to the card and keep them safe. I went then went into manage apps. I opened each app and manually cleared the cache on each one. I also deleted my games. (These can be retrieved later from play store) and I deleted all data from the camera as well as the gallery. After this was completed several updates began taking place on the phone and my gallery and other apps that weren't working were then restored. I believe what may have happened is that I didn't have enough memory on the phone for the update to finish. I hope this helps. Have a great day

[JHibiki · Accepted solution]

Newest update seems to have solved all the problems

[Tinkerbell66]

My phone is doing the same thing.lost all my music my gallary has none of my photos in it it sends text messages to anyone i sent messages to about 20 times.my phone is all jacked up now. Had to factory reset it about 10 times already. This is bullcrap.