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Phuein
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ZTE Grand x4 Z956 Closes Apps

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I've seen others post about this. The phone keeps closing apps, like when I listen to music. I've tried it all. Factory reset. Different media apps. Power Saving options. There's no lack of RAM. There's no other options to prevent the phone from closing apps.

Can Cricket please help? I don't have warranty and wasn't expecting such an issue. Please patch the phone so it doesn't close apps when not wanted. Thank you.

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Moderator
Moderator

Re: ZTE Grand x4 Z956 Closes Apps

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Hello @Phuein! Welcome to our Cricket Community Forum and thank you for your post. We can further troubleshoot your device in an attempt to resolve this issue. Please reach out to our support team on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) with the details of your issue.

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

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4 Replies
Moderator
Moderator

Re: ZTE Grand x4 Z956 Closes Apps

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Hello @Phuein! Welcome to our Cricket Community Forum and thank you for your post. We can further troubleshoot your device in an attempt to resolve this issue. Please reach out to our support team on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) with the details of your issue.

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

View solution in original post

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Phuein
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Re: ZTE Grand x4 Z956 Closes Apps

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It isn't just my device. It's many people with this model. Why not resolve this issue in the forums here??

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Phuein
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Re: ZTE Grand x4 Z956 Closes Apps

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Why is this marked as solved? It isn't, at all. Please see my reply below.

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Phuein
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Re: ZTE Grand x4 Z956 Closes Apps

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Cricket has no actual support. No response on forums. And no Twitter/FB I got people with bad grammar that couldn't help at all before.

Is this a bad joke? Can I have real customer support here?

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