Its april and still no pie update on my galaxy s9

[Sarkar_6]

Its april and still did not get the android pie update on my galaxy s9. Whats the real issue behind this and how many cricket phone users got the update?

[BillyM_Cricket]

Hello @Sarkar_6

The Android 9 update was released for Cricket branded devices on 3/4/2019. You will need to have Wi-Fi access and be on the most recent version to get the update. You can check for updates in your device settings. 

[Spudman9510]

I have been checking on my phone to update every day and it still shows my phone is up to date. I have sent a message to your Facebook page and all I got was you will get it when it pushes thru

[Spudman9510]

Why can't we get any answers on why some of versions of the s9 have not received the pie update. I read all available documents and my software version is not listed

[cmacholz]

My s9 is still running Android 8.0. I'd also like to know when we are going to get the PIE update

[Jd1988]

😉

[splitfinger09]

Did you ever get the update? It’s August and I have yet to receive any update for my Galaxy s9.

[Spudman9510]

I had to download the firmware from Sam mobile and to the install myself. It is very risky to do it if you don't fallow the directions. Once I did the update I have not had any issues on getting anymore security updates for my phone.