cancel
Showing results for 
Search instead for 
Did you mean: 

OS out of date

chase bank tells me my operating system is out of date and I  am unable to use the phone app.  However my phone says that my OS is up to date

0 Kudos
1 Reply
Moderator
Moderator

Re: OS out of date

Hello @sgoodwin01,

The app may require a higher software version than your phone has been updated to. If that is the case you'll need a newer device to use the app.

Thanks!

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

0 Kudos