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Over and over again

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I'm posting this hoping to help someone like me in the future. I ordered a phone on Thursday, on Friday I was emailed that my order was delayed. On Monday it was cancelled completely. I was told to order again, so I did it is now Tuesday and my order has been delayed again. They say it's my bank not releasing the funds, but my bank said the funds were released yesterday. So, now it's a waiting game. So I will update when I receive another email. Who knows if I will ever actually receive the phone or not. I know if it is cancelled again, I won't order again and they will have just lost out on a new customer. Beware ordering online! 🤦🤦
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Re: Over and over again

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Hello @Yooperlife28! Welcome to our Cricket Community Forum and thank you for your post. We are more than happy to review the details of your online order and the reason for the delays. We would like to look into this issue further for you. Please reach out to our support team on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) with the details of your issue. 

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

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Re: Over and over again

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No need! I received my order yesterday, and am very pleased. Thank you though!!! I am loving the switch so far!

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Moderator
Moderator

Re: Over and over again

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Hello @Yooperlife28! Welcome to our Cricket Community Forum and thank you for your post. We are more than happy to review the details of your online order and the reason for the delays. We would like to look into this issue further for you. Please reach out to our support team on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) with the details of your issue. 

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

View solution in original post

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Re: Over and over again

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No need! I received my order yesterday, and am very pleased. Thank you though!!! I am loving the switch so far!

View solution in original post

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