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cricketuser321
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S9 security patch hasnt been published in months?

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Cricket, do you want our phones to get hacked!!?? It is September and you haven't published an update for the Samsung S9 (Pie) since June! However Samsung has published many critical and high vulnerabilities for the Samsung S9 each month since June release. This is negligence and could justify class action status. Love to see how moderators try to spin this one as I'm using your own site as proof of released software dates. Please escalate corporately and don't make excuses or blame the messenger.

https://www.cricketwireless.com/support/phone-troubleshooting.html?support#/device/samsung/galaxy-s9...

https://security.samsungmobile.com/securityUpdate.smsb

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Re: Negligent Cricket hasn't published S9 security patches in months!!?

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Hello @cricketuser321

Thank you for your post. We understand your concern regarding security on your phone. At this time the latest update for Cricket branded S9 phones is G960USQS4CSEA which was released in June. If a new update becomes available you will receive a notification.

Thanks!

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

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Moderator
Moderator

Re: Negligent Cricket hasn't published S9 security patches in months!!?

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Hello @cricketuser321

Thank you for your post. We understand your concern regarding security on your phone. At this time the latest update for Cricket branded S9 phones is G960USQS4CSEA which was released in June. If a new update becomes available you will receive a notification.

Thanks!

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.