cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted

Software update

I have a Samsung s9, I seen on the support page that some of the phones have received the newest update. My phone is not listed with the software version. I would like to know when it will be.
0 Kudos
5 Replies
Moderator
Moderator

Re: Software update

@Spudman9510 Thank you for posting on our Cricket Community Forum, at the moment we do not have an update on when the software update will be provided. Once it is ready we will make sure to update and send a notification to our customers.

0 Kudos

Re: Software update

The new Pie update should have been pushed to your phone by Samsung but they are notorious for lagging behind from carrier to carrier. Make sure you dont have to do a software update in your "Settings" file. 

 

This article can give you some insight on the update, https://www.theverge.com/2019/1/29/18202448/samsung-galaxy-s9-note-9-android-pie-one-ui-update-us-ro...

0 Kudos

Re: Software update

Any word on an update yet
0 Kudos

Re: Software update

Any info on the rest of the s9 phones on getting the update. Samsung says it's up to the carrier
0 Kudos

Re: Software update

I have sent a message to your national Facebook about this and still can't get any info or answers
0 Kudos