@Spudman9510 Thank you for posting on our Cricket Community Forum, at the moment we do not have an update on when the software update will be provided. Once it is ready we will make sure to update and send a notification to our customers.
Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too! Use the Kudos Button to offer a thumbs-up for good content.
The new Pie update should have been pushed to your phone by Samsung but they are notorious for lagging behind from carrier to carrier. Make sure you dont have to do a software update in your "Settings" file.
This article can give you some insight on the update, https://www.theverge.com/2019/1/29/18202448/samsung-galaxy-s9-note-9-android-pie-one-ui-update-us-ro...
I just joined Cricket and they told me my S8 would work fine with wifi talking. Since I must have wifi to use my phone at home, this was critical to me. Well,,, no my phone will NOT connect to wifi talk on Cricket! I am sick. I cancelled my AT&T account and bought 2 phones for family members from Cricket and they are like.... well you have to by a Cricket phone! I have an S8 why would I or should I buy another phone when the salesmen told me mine would work once unlocked!!!!!! I feel helpless and have gone round with different Cricket employee/managers etc...not one tried to fix or offer a solution. and, that includes my FB posting too
That is not true I bought an AT&T S8 phone and it worked just fine, somehow there was an update that turned my AT&T phone into a Cricket phone but I have not yet received an update for the new software pie
Cell Phones, Plans and Service from Cricket
Top Reasons to Choose Cricket
How to Pick a Cell Phone Service
1. Review your most recent cell phone bill
Look for opportunities to save. In particular, take note of:
How much you're paying per line - Do you have a multi-line cell phone plan? What kind of discount are you getting? Could you save more by switching? Cricket's family and group plan offers a discount for each extra line up to the fifth line - so you could get 5 lines with 2 GB of high-speed data each for as little as $130/mo - as long as all 5 lines are on the $40/mo plan. Discounts apply to lines 2-5.
How much data you use - Do you burn through all of your high-speed data too soon? Do you always have lots of data to spare? Ideally, you don't want to get too little or too much. Cricket has a variety of cell phone plans to fit any lifestyle, so you can choose a cell phone plan that's just right.
Any surprise taxes or fees (which can really add up) - With Cricket, taxes are included in your bill, so you know exactly what to expect. For a list of our current fees, view our Charges & Fees page.
2. Decide how satisfied you are with your current cell phone
"Bring Your Own Phone" BYOP - If you want to keep your phone, bring it to Cricket - just make sure it's unlocked and compatible with our network.
Get a brand new smartphone - Had your eye on one of the hottest new phones? Just need an inexpensive device that does the job? We've got a variety of prepaid smartphones, many with great incentives when you switch to Cricket.
3. Consider any issues you've faced with service you had in the past
Have you had a lot of dropped calls or slow speeds? With Cricket, you'll enjoy extensive 4G LTE coverage nationwide.
Are you fed up with contracts? There's no annual contract with Cricket's prepaid plans.
Want great service? Providing outstanding customer care is a top priority at Cricket, which is why we make it easy for you to reach us via chat or on the phone. If you prefer to get answers quickly and easily, view our online support.
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