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-125 dBm 20 asu 4 miles from cell tower. Help PLEASE!

Been with Cricket for 5 years. The reception here has degraded so bad even though we live only 4 miles away from the tower. It cuts on and off every few minutes. As I'm trying to post for anyone to help, I've lost connection 5 times. Make that 6. Ugh, 7 times 😪 Brand New phones didn't fix the problem. Any suggestions?
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Re: -125 dBm 20 asu 4 miles from cell tower. Help PLEASE!

@Sashaye 

Thank you for visiting and posting on the Cricket Community Forum! We'd be happy to assist you . Please PM/DM us on our National Facebook  (m.me/cricketwireless ) or Twitter page (@cricketsupport) and include your wireless numbers & address.

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

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