cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Fan

Cricket data is too slow

Jump to solution
LTE data is very slow for me recently. I don’t know what’s wrong. Most of time download is less than 1 Mbps. Before pandemic, I remember it usually was about 6 to 7 Mbps. I tested using another virtual carrier, which also use AT&T networks, with the same phone same location almost same time, it has more than 10 Mbps. Please help. Thanks.
0 Kudos
1 Solution

Accepted Solutions
Highlighted
Moderator
Moderator

Re: Cricket data is too slow

Jump to solution

@Xsj 

Hello, we're sorry to hear you're experiencing issues with your service. We'd be happy to check the current coverage in your area. Please reach out to our support team on Facebook (m.me/cricketwireless) or twitter (@cricketsupport) & include your wireless number, the name on your account, and the complete address where you're experiencing issues.

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

View solution in original post

0 Kudos
2 Replies
Highlighted
Moderator
Moderator

Re: Cricket data is too slow

Jump to solution

@Xsj 

Hello, we're sorry to hear you're experiencing issues with your service. We'd be happy to check the current coverage in your area. Please reach out to our support team on Facebook (m.me/cricketwireless) or twitter (@cricketsupport) & include your wireless number, the name on your account, and the complete address where you're experiencing issues.

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

View solution in original post

0 Kudos
Highlighted
Award Winning Star

Re: Cricket data is too slow

Jump to solution
oh they know..they don't care..they just want to take your money and run. I'm supposed to have unlimited data..NOPE. Not the case at all.
0 Kudos