thank you so much cricket for not having 24 hour support. thank you so much for only having an address in california to address my concerns to. thank you so much cricket for after 6 years of service, failing me so greatly. thank you so much for my last month of service with you, although, i think you know i can find comparable service and probably even cheaper. you have no idea what problems this one night has caused for me. to show my bill as owing nothing, but still service is suspended. I have no ability to contact family. i have no ability to let anyone know she has passed. i have no ability to contact her family. i had to borrow a strangers phone, and as the number was unrecognized at 2am... no one answered. thanks again. i will enjoy our last 30 days together as i scope out new providers.
Refer a friend is total BS! I have referred my daughter and my boss and haven't received rewards for either one. called customer support and they are no help. That program is set up to fail. it should be easy, when someone you tell about Cricket goes in and tells them that you referred them they could easily say what is there phone number and it be done. it's a scam!!
@timleopard I have found that as long as you read the steps and follow the correct process refer-a-friend is really easy and reliable. I get the $250 max every year. Whoever you're referring has to get their code before they activate. Their code is different than the link you send them. They redeem the code after activation and then if they keep service for 60 days you both get the credit.
@CPutfark they do offer a 1-Year Warranty on all their new phones. My Mom had an issue with her phone not reading the SIM card, and she took it to the UPS store first thing one morning, and she got a replacement phone the next day. Just visit https://warranty.cricketwireless.com and follow the prompts on the site, or call the Returns Center at 1-800-CRICKET (274-2538) for assistance. It's super easy!
@alonawhalen it's a prepaid no-contract carrier people. You got a great deal when you ported your number over too. Everyone is eligible for upgrade pricing once every 3 months tho. You can also bring your own phone to Cricket. You have options. One of them includes porting out to another carrier. I tried that once, and came right back. Cricket has the best coverage in the prepaid game- hands down.