thank you so much cricket for not having 24 hour support. thank you so much for only having an address in california to address my concerns to. thank you so much cricket for after 6 years of service, failing me so greatly. thank you so much for my last month of service with you, although, i think you know i can find comparable service and probably even cheaper. you have no idea what problems this one night has caused for me. to show my bill as owing nothing, but still service is suspended. I have no ability to contact family. i have no ability to let anyone know she has passed. i have no ability to contact her family. i had to borrow a strangers phone, and as the number was unrecognized at 2am... no one answered. thanks again. i will enjoy our last 30 days together as i scope out new providers.
Refer a friend is total BS! I have referred my daughter and my boss and haven't received rewards for either one. called customer support and they are no help. That program is set up to fail. it should be easy, when someone you tell about Cricket goes in and tells them that you referred them they could easily say what is there phone number and it be done. it's a scam!!
@timleopard I have found that as long as you read the steps and follow the correct process refer-a-friend is really easy and reliable. I get the $250 max every year. Whoever you're referring has to get their code before they activate. Their code is different than the link you send them. They redeem the code after activation and then if they keep service for 60 days you both get the credit.
@CPutfark they do offer a 1-Year Warranty on all their new phones. My Mom had an issue with her phone not reading the SIM card, and she took it to the UPS store first thing one morning, and she got a replacement phone the next day. Just visit https://warranty.cricketwireless.com and follow the prompts on the site, or call the Returns Center at 1-800-CRICKET (274-2538) for assistance. It's super easy!
@alonawhalen it's a prepaid no-contract carrier people. You got a great deal when you ported your number over too. Everyone is eligible for upgrade pricing once every 3 months tho. You can also bring your own phone to Cricket. You have options. One of them includes porting out to another carrier. I tried that once, and came right back. Cricket has the best coverage in the prepaid game- hands down.
Cell Phones, Plans and Service from Cricket
Top Reasons to Choose Cricket
How to Pick a Cell Phone Service
1. Review your most recent cell phone bill
Look for opportunities to save. In particular, take note of:
How much you're paying per line - Do you have a multi-line cell phone plan? What kind of discount are you getting? Could you save more by switching? Cricket's family and group plan offers a discount for each extra line up to the fifth line - so you could get 5 lines with 2 GB of high-speed data each for as little as $130/mo - as long as all 5 lines are on the $40/mo plan. Discounts apply to lines 2-5.
How much data you use - Do you burn through all of your high-speed data too soon? Do you always have lots of data to spare? Ideally, you don't want to get too little or too much. Cricket has a variety of cell phone plans to fit any lifestyle, so you can choose a cell phone plan that's just right.
Any surprise taxes or fees (which can really add up) - With Cricket, taxes are included in your bill, so you know exactly what to expect. For a list of our current fees, view our Charges & Fees page.
2. Decide how satisfied you are with your current cell phone
"Bring Your Own Phone" BYOP - If you want to keep your phone, bring it to Cricket - just make sure it's unlocked and compatible with our network.
Get a brand new smartphone - Had your eye on one of the hottest new phones? Just need an inexpensive device that does the job? We've got a variety of prepaid smartphones, many with great incentives when you switch to Cricket.
3. Consider any issues you've faced with service you had in the past
Have you had a lot of dropped calls or slow speeds? With Cricket, you'll enjoy extensive 4G LTE coverage nationwide.
Are you fed up with contracts? There's no annual contract with Cricket's prepaid plans.
Want great service? Providing outstanding customer care is a top priority at Cricket, which is why we make it easy for you to reach us via chat or on the phone. If you prefer to get answers quickly and easily, view our online support.
Read more about Cricket
Read less about Cricket