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locolive8
Paparazzi

HOTSPOT Stopped Working

Own a LG G^+ Unlocked on the Mobile Unlimited Family plan.

My hotspot has been working fine until a month of so ago, Right now I can activate the hotspot and connect the other device and I always get the Message No Internet Connection or WIFI has no internet access. Have tried with several other devices already.

Wondering what has changed since my Hotspot was working without issues. Thanks!

 

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2 Replies
Moderator
Moderator

Re: HOTSPOT Stopped Working

Hello @locolive8,

The LG G+ is not compatible with hotspot on our service. You must have the $10 feature along with a device compatible with hotspot on our service to use hotspot. You can view our current compatibility list here: https://www.cricketwireless.com/support/plans-and-features/mobile-hotspot/customer/hotspot-compatibl...

Thanks!

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locolive8
Paparazzi

Re: HOTSPOT Stopped Working

Why it has been working for the past 6-8 months?

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