Does anyone else seem to think that the protect plan on phones is kinda a waste? Honestly i been trying to get them to fix my phone and they told me to reset it. They wouldnt even look at it.
Julia, if your phone is malfunctioning and doesn't have any physical or liquid damage, and it's less than a year old, then you can file a Warranty Claim at no cost. If you do want/need to file an insurance claim tho, you can just do it online at phoneclaim.com/cricket.