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Legoman
Paparazzi

MMS sending not working

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Hi,

I have 4 phones on a family plan, for over a year now.  Just today, none of the phones can send MMS texts.   A return message from "#" will say "Message not found".   I sent an MMS to someone from another carrier -- same thing.   That person then sent me an MMS, and I received it as normal.

SMS works both ways, MMS can be received, but can't sent MMS.  Checking our data usage from the app shows only my phone at 2.8GB usage with the rest <1GB, and we have "unlimited" on each line.

Anyone else having an issue with MMS today?

Thanks...

1 Solution

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Legoman
Paparazzi

Re: MMS sending not working

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I just txted a pic (MMS, obviously) to my wife, and it's working again for us.

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6 Replies
energyx
Extra

Re: MMS sending not working

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Yep. Busted on my XS Max. Cricket is failing.

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Re: MMS sending not working

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Same problem on a note 9

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Legoman
Paparazzi

Re: MMS sending not working

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I just txted a pic (MMS, obviously) to my wife, and it's working again for us.

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Re: MMS sending not working

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Same on new moto g7
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Re: MMS sending not working

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Get unknown sender msgs from some in mms text, other senders msgs show in same txt! Got new moto g7 phone from cricket couple months ago. Same issue with Moto g4 on cricket over 4 yrs. Store did some adjustments & blamed on Android update. Happening again this morning! Also have msgs that don't download! This is horrible service! What's with cricket & AT&T?
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GrumpyCat
Stuntman

Re: MMS sending not working

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I have same problem. What has temporarily helped is to disable WiFi and reboot iPhone. Guessing this clears the DNS cache. On reboot with WiFi off MMS pictures usually send. In a day or do its back to usual, MMS fails after a long attempt. 

I am having trouble sending to non-Cricket accounts. Sounds as if you are having trouble within phones on your Cricket account? I can’t send MMS but Apple’s iMessage protocol via iCloud works perfectly.