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No coverage refund?

I live in a rural area, and I have checked the coverage map for my exact home location.  It shows that I should be able to get 3G and LTE coverage.  However, I've had issues with other providers (also showing I can get decent coverage), and I get no bars at all.

I am wondering; IF my I buy service and my phone does not work at my house... will I be able to get a refund for the plan and sim card fees?

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Re: No coverage refund?

Hey there @katcat55555! Welcome to our Cricket Community Forum and thank you for your post. Unfortunately, we do not offer refunds on services or fees paid. However, we are more than happy to look into your coverage area and give you an idea of what service will be like in your area. To get this information, we ask that you please reach out to our support team on Facebook ( or Twitter (@cricketsupport).

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

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