cancel
Showing results for 
Search instead for 
Did you mean: 
Brian
Fan

Quitting Cricket!

My signal keeps disappearing every few minutes and then coming back, disappearing and coming back, every 3-4 minutes for 2 days now I can hardly do anything with my phone. This is the 4th time in the past 2 months this has happened. All 4 times on a Sunday-Monday. What's going on with the towers in my area? Who knows. Every time I can call customer service I get someone in the Philippines who tells me there doesn't seem to be any problem in my area. They don't know anything. So now I'm done with Cricket and in 2 weeks I'm changing to a different company. I highly recommend anyone who has issues not to waste any more of their time and just ditch Cricket since they don't care about customers with issues anyway. You'll just go around in circles with nothing ever resolved.

11 Replies
Brian
Fan

Re: Quitting Cricket!

Also, this is happening to my wife's phone (a different phone) as well and at the very same time.  I've put my sim card in a couple other different backup phones and the same result.  I normally get 3-4 bars LTE signal for 2 years now with the same phone and same APN settings.  So it's not my phone or the settings and I WILL NOT TROUBLESHOOT anything anymore!  I'M DONE!

PoboyProphet
Superstar

Re: Quitting Cricket!

So did you come for help or ideas to solve your issue or just to get that off of your chest? 

Re: Quitting Cricket!

I am not happy with the service too. This company doesn`t care for my business

 

Sirfredrico
Award Winning Star

Re: Quitting Cricket!

Its not the towers its CRICKET!...im leaving them and going back to straight talk. I asked a question about disabling voicemail and got a robotic answer to visit a website where i would get the answer.....i thought i would get the answer here. Since this is a forum about cricket. WRONG! also i can disable wifi and it automatically enables itself over and over. When it does i cant connect to anything. My experience with cricket sucks.
0 Kudos
Sirfredrico
Award Winning Star

Re: Quitting Cricket!

I came here to get help but got none....you people need to read and find out what a forum is rather than referring the poster to somewhere else. Its a place where your question is answered not a place to suggest they go to a link for their answer.....think....dont you think i and they did that? Thats why i and they joined this forum......for HELP!!!
0 Kudos
PoboyProphet
Superstar

Re: Quitting Cricket!

The moderators ask you to reach out to them using phone or social media because in order to solve your problem they will need private information thats illegal to post on a public website. In the case of the voicemail, if the settings arent in the phone a rep would have to disable it remotely. Did you reach out to them using the methods that they suggested? 

 

 

Tags (1)
Highlighted
mat1258
Award Winning Star

Re: Quitting Cricket!

Just like their parent company AT&T. I got 3 different prices for a 2 phone plan with them ( 1 online and 1 each from 2 different stores). At the one store the manager was trying to get rid of us because we were asking to many questions about the service and prices! Great way to treat potential new customers!!

0 Kudos
Alimentame
Superstar

Re: Quitting Cricket!

@mat1258  You do know that you can check out the pricing online and order your devices on the Cricket Wireless website. 

0 Kudos
mat1258
Award Winning Star

Re: Quitting Cricket!

Yes I do, you need to go back and read who I mentioned!

0 Kudos