My signal keeps disappearing every few minutes and then coming back, disappearing and coming back, every 3-4 minutes for 2 days now I can hardly do anything with my phone. This is the 4th time in the past 2 months this has happened. All 4 times on a Sunday-Monday. What's going on with the towers in my area? Who knows. Every time I can call customer service I get someone in the Philippines who tells me there doesn't seem to be any problem in my area. They don't know anything. So now I'm done with Cricket and in 2 weeks I'm changing to a different company. I highly recommend anyone who has issues not to waste any more of their time and just ditch Cricket since they don't care about customers with issues anyway. You'll just go around in circles with nothing ever resolved.
Also, this is happening to my wife's phone (a different phone) as well and at the very same time. I've put my sim card in a couple other different backup phones and the same result. I normally get 3-4 bars LTE signal for 2 years now with the same phone and same APN settings. So it's not my phone or the settings and I WILL NOT TROUBLESHOOT anything anymore! I'M DONE!
The moderators ask you to reach out to them using phone or social media because in order to solve your problem they will need private information thats illegal to post on a public website. In the case of the voicemail, if the settings arent in the phone a rep would have to disable it remotely. Did you reach out to them using the methods that they suggested?
Just like their parent company AT&T. I got 3 different prices for a 2 phone plan with them ( 1 online and 1 each from 2 different stores). At the one store the manager was trying to get rid of us because we were asking to many questions about the service and prices! Great way to treat potential new customers!!