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Removing features through app

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I no longer need the extra data nor hotspot features through my phone, in looking through the mycricket app there is every avenue imaginable to add anything to a line of service but I can't find one to remove a feature , can someone please help me find where to do this at....

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Re: Removing features through app

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Hello @BeccaH1012! Welcome to our Cricket Community Forum and thank you for your post. For further assistance, we encourage you to reach out to our Cricket Wireless Support team via Facebook or Twitter with assistance on removing the feature. We are happy to take care of this for you! 

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

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Moderator
Moderator

Re: Removing features through app

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Hello @BeccaH1012! Welcome to our Cricket Community Forum and thank you for your post. For further assistance, we encourage you to reach out to our Cricket Wireless Support team via Facebook or Twitter with assistance on removing the feature. We are happy to take care of this for you! 

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

View solution in original post

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