Many companies do this, they offer great deals to new customers and current loyal customers get the low end, it is so infuriating. I have been with cricket for years now and now that I want to upgrade I have to pay 549.99 + 25.00 for a Galaxy S9 if I was a new number/customer I would pay 274.99 + 25.00 what is the problem here? I see no deals for loyal current customers. I may consider switching carriers since this is really upsetting since phones are so expensive these days.
@bustamanteverde Do you ask your cable provider for a new TV every year or your internet company for a cheap laptop? Cricket actually has some pretty good deals from time to time for upgrades. If they offered the same discounts to everyone they would have to raise prices on the plans which I know I don't want. I personally but used phones on Ebay and activate them. You can usually find some pretty good deals. I also use the refer a friend to get the max credits ($250) every year.
That is a bad analogy, no cable provider provides TV or laptops. What I feel is lack of customer respect for being a loyal customer for years and years. Why should a new customer receive more than half off a new phone? and a customer of over 5 years have to pay nearly full price? Do you see the issue? I do not want a new phone every year but when it is time to upgrade and you the deals are pitiful that leaves a bad taste in my mouth.
Cricket did not offer any decent deals for my upgrade so I had to go to Samsung directly and buy a cell from them on a monthly payment plan, would rather had went through cricket.
@bustamanteverde I think it is pretty comparable. They all provide a service (TV, Internet, wireless) and you need a device to use the service. All providers use incentives to get new customers which create monthly revenue. By giving existing customers a deep discount they don't gain anything in return. Therefore, if they offered deep discounts to existing customers they would need to raise monthly rate plan prices.
Cell Phones, Plans and Service from Cricket
Top Reasons to Choose Cricket
How to Pick a Cell Phone Service
1. Review your most recent cell phone bill
Look for opportunities to save. In particular, take note of:
How much you're paying per line - Do you have a multi-line cell phone plan? What kind of discount are you getting? Could you save more by switching? Cricket's family and group plan offers a discount for each extra line up to the fifth line - so you could get 5 lines with 2 GB of high-speed data each for as little as $130/mo - as long as all 5 lines are on the $40/mo plan. Discounts apply to lines 2-5.
How much data you use - Do you burn through all of your high-speed data too soon? Do you always have lots of data to spare? Ideally, you don't want to get too little or too much. Cricket has a variety of cell phone plans to fit any lifestyle, so you can choose a cell phone plan that's just right.
Any surprise taxes or fees (which can really add up) - With Cricket, taxes are included in your bill, so you know exactly what to expect. For a list of our current fees, view our Charges & Fees page.
2. Decide how satisfied you are with your current cell phone
"Bring Your Own Phone" BYOP - If you want to keep your phone, bring it to Cricket - just make sure it's unlocked and compatible with our network.
Get a brand new smartphone - Had your eye on one of the hottest new phones? Just need an inexpensive device that does the job? We've got a variety of prepaid smartphones, many with great incentives when you switch to Cricket.
3. Consider any issues you've faced with service you had in the past
Have you had a lot of dropped calls or slow speeds? With Cricket, you'll enjoy extensive 4G LTE coverage nationwide.
Are you fed up with contracts? There's no annual contract with Cricket's prepaid plans.
Want great service? Providing outstanding customer care is a top priority at Cricket, which is why we make it easy for you to reach us via chat or on the phone. If you prefer to get answers quickly and easily, view our online support.
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