@peewee5001 so to be clear... a successful and profitable company, should go against the industry model and its competitors, by losing more money on devices that they already subsidize, to make customers that probably were not leaving happier? Seems like the platform a business will die on.
@peewee5001 Completely agree on the rewards program. Rewarding loyal customers who always pay on time with certain incentives makes sense. This is different than offering a large subsidy to all customers. Cricket used to have a Cricket rewards app that actually offered some great incentives. I would love to see something like that again.
I agree with the reward program. I thought Cricket had one in the past but it would be sweet of them to give rewards to long time customers through that. Someone write that idea down!
Companies that offer incentives to repeat do so in order for customers to buy more items, not to buy the same items they would buy every single time. 2 for 1 deals, 50% off, etc are built to have customers increase the # of items in their carts. With Cricket we all buy a phone and a plan....there is nothing that we could buy more of to incentives a consistent customer to purchase more.