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Service outage since 1/8/20

The topics here are all about selling. Hey we don't have service since 1/8/20. On 1/9 I  called and spoke with Ana since she acted like she had no clue about anything I asked for her supervisor. I spoke with Ingrid who told me that service would be fully restored on 1/9/20. Well, it has NOT been restored. This is a huge inconvenience as I don't have a phone while driving or when not with another company's Wi-Fi. Even from my home Wi-Fi or another company, the calls are either very bad or dropped unexpectedly. We MUST be fully reimbursed for this mess! If I wasn't so busy with so much I would take the time to find another phone company.. Cricket is very messed up.

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Re: Service outage since 1/8/20

@9042381873  Hi there, can you message us on our Facebook or Twitter pages with the issue you're experiencing to better assist you?

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