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Setting up voicemail

I am trying to set up voicemail for the first time on my room mates coolpad canvas.According to instructions,press and hold the 1.When i did that,it ask me to enter the 10 digit number i was trying to reach.Well i don't know what 10 digit number they are talking about.Would somebody please explain this to me step by step.Thank you very much.
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Re: Setting up voicemail

@Tracyfleming It sounds like your voicemail retrieval number has been changed. Customer service can help set the correct one.

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