Hello @TheMadScientist! Welcome to our Cricket Community Forum and thank you for you post. You are experiencing this issue because we only offer Wi-Fi Calling and HD Calling with our Cricket devices and BYOP iPhones. Unfortunately, you will not be able to use these features with your unlocked Samsung Galaxy Note 10.
Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too! Use the Kudos Button to offer a thumbs-up for good content.