I have the LG Stylo 3...
I have been having Wi-Fi connection issues for the past 2 weeks now. Here is the issue...
I connect to my homes 2G - Wi-Fi then About 5 minutes later my phone disconnects from the Wi-Fi & disables it. Also, for some unknown reason I am no longer able to connect to my 5G - Wi-Fi. It doesn't even come up as a option anymore. I have called my internet provider to see if the issue was with them, everything is working on their end so it the issue has to be with cricket or the manufacturer. Ugh....
Hey there. Welcome to the forum and thank you very much for your post! If your phone is under 1 year old with no damage you may qualify for a warranty exchange. You can view more information here: https://www.cricketwireless.com/content/aio/en/support/orders-and-activations/warranty/customer/warr...
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I got the Samsung Halo phones for my kids and they all kept complaining that their WiFi keeps turning off and burning through their mobile data. After doing some tests I think I found the culprit.
The MyCricket app comes with a Cricket Wifi Manager which is designed to turn the wifi on to save mobile data. However I believe this app is causing the wifi driver to crash which turns off the wifi and reverts back to mobile data.
Once I disabled the Cricket WiFi Manager, their wifi has been stable and hasn't dropped yet.
To turn off the Cricket WiFi manager, you swipe down from the top,then tap and hold the WIFI icon. This should put you into the WiFi Settings page. On that page you should see the Cricket WiFi Manger. Tap on the manager and turn it off. Now reboot your phone.
Hope this helps.
Tiffbragg93, did you follow my instructions above and disable the Cricket Wifi Manager? Once I did that on all 6 of our phones the WIFI has been working perfectly.
I found the Cricket Wi-Fi Manager doing the same thing to my connection. I unchecked the checkbox that allowed the C. Wi-Fi Manager to manage my networks, and that stopped the Phone from constantly dropping my wifi.
With the latest update to their software, it seems that the manager has gotten a little too finicky about signal strength, and switches to LTE at the drop of a hat.
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