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Wifi calling just doesn't work.

Neither me or my grandma are able to use wifi calling.

We bought our phones from cricket very recently and gave been having this problem from the start. They are cricket phones, with cricket SIM cards, etc. Not once has WiFi calling worked. I have researched this and called support and no solution was found. I've tried everything I can. I've checked and our phones are on the supported devices list. Wifi isn't an issue. It works fine. Wifi calling and texting used to work fine when we used Verizon. We live somewhere without good cell service so my grandma can't use her phone to call anyone when she's home.
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Community Manager
Community Manager

Re: Wifi calling just doesn't work.

Hi @KaylaRose , 

We want to help you solve this issue with your wi-fi calling. What type of device do you and your grandma have? 

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

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