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@Stuck-w-Cricket After seeing your post, I decided to check our systems to see if you had an active case with Cricket. Through your case via Facebook, we were able to see a discussion you had with an agent where he informed you that you need a new nano sim card to add the requested functionality on your device. No problem, we had an agent overnight a new SIM card to you. It should be arriving today. Please check your Facebook messenger for additional instructions to activate the SIM and align the IMEI numbers. Thanks for being a Cricket customer and I hope that this helps.
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@Stuck-w-Cricket Please reach out to our support team via Facebook (m.me/cricketwireless) or twitter (@cricketsupport) for assistance.
Thanks
Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too! Use the Kudos Button to offer a thumbs-up for good content.
@Stuck-w-Cricket After seeing your post, I decided to check our systems to see if you had an active case with Cricket. Through your case via Facebook, we were able to see a discussion you had with an agent where he informed you that you need a new nano sim card to add the requested functionality on your device. No problem, we had an agent overnight a new SIM card to you. It should be arriving today. Please check your Facebook messenger for additional instructions to activate the SIM and align the IMEI numbers. Thanks for being a Cricket customer and I hope that this helps.
Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too! Use the Kudos Button to offer a thumbs-up for good content.